Refund Policy
Welcome to Navinbharat Scholarship Portal. This Refund Policy explains the terms and conditions regarding payments, application fees, subscriptions, and other services available on NSPIND.com.
1. Scholarship Application Fees
Any application fee, processing fee, convenience fee, or service fee paid through NSPIND.com is generally non-refundable once the application has been successfully submitted and processed.
The fee is charged for the processing, maintenance, and administrative services provided by our platform.
2. Duplicate Payments
If a user is charged more than once for the same transaction due to a technical issue, duplicate payment, or payment gateway error, the excess amount may be refunded after verification.
To request a refund for duplicate payments, users must contact our support team and provide:
- Transaction ID
- Registered Email Address
- Mobile Number
- Payment Screenshot (if available)
3. Failed Transactions
If the payment amount is deducted from your bank account but the transaction remains unsuccessful, the amount is usually reversed automatically by your bank or payment provider within 5 to 10 working days.
In such cases, users are advised to wait for the bank's reconciliation process before requesting support.
4. Subscription Services
If we offer premium subscriptions, memberships, or digital services, payments made for such services are generally non-refundable once the service has been activated.
5. Refund Processing Time
Approved refunds, if applicable, may take 7 to 15 working days to be credited to the original payment method.
6. Non-Refundable Situations
- Incorrect information submitted by the user.
- Failure to meet scholarship eligibility requirements.
- Rejection of scholarship applications.
- Missed deadlines or incomplete applications.
- Change of mind after payment.
- Services already delivered or processed.
7. Scholarship Decisions
Scholarship selection, approval, and award decisions are made by the respective scholarship authorities or organizations. Payment of application or service fees does not guarantee scholarship approval, selection, or financial assistance.
8. Cancellation Policy
Users may discontinue using our services at any time. However, cancellation of services does not automatically entitle the user to a refund unless specifically stated otherwise.
9. Changes to This Policy
We reserve the right to modify or update this Refund Policy at any time without prior notice. Any changes will be posted on this page.
10. Contact Us
If you have any questions regarding refunds or payments, please contact us through our Contact Page.